Thursday, April 27, 2017

Chevrolet Complete Care



At Knoepfler Chevrolet, we strive to provide you with exceptional customer service and a smooth buying experience. In addition to the many benefits of purchasing a vehicle at Knoepfler Chevrolet, our Chevrolet Complete Care package provides you with amazing benefits after the sale, including: 
  • Included Maintenance: During your first 24,000 miles or 24 months of ownership (whichever comes first), we cover two oil and oil filter changes and tire rotations according to your vehicle's maintenance schedule.
  • Bumper-to-Bumper Warranty: For 3 years or 36,000 miles, whichever comes first, any vehicle defect repairs are covered. Your original tires are covered too, but are prorated after 12,000 miles. 
  • Powertrain Warranty: The powertrain, consisting of your engine, drive systems, transmission/transaxle, transfer case and emission control systems, have coverage extending to 5 years or 60,000 miles, whichever comes first.
  • Anti-corrosion: GM vehicles are designed and built to resist corrosion. However, all body and sheet metal components are warranted against rust-through corrosion for 6 years or 100,000 miles, whichever comes first.
  • Roadside Assistance: 24-hour Roadside Assistance available for 5 years or 60,000 miles, whichever comes first. Exceptions: Silverado HD models with the 6.6L Duramax Diesel engine are covered for 5 years/100,000 miles, and Volt battery and Voltec components are covered for 8 years/100,000 miles, whichever comes first. Services include: 24/7 toll-free phone assistance, battery jump-start, emergency fuel delivery, emergency towing to your nearest Chevy dealer, vehicle unlock service, courtesy transportation or expenses reimbursed if a vehicle requires warranty repairs and flat-tire fix or change
  • OnStar: OnStar Basic Plan for 6 months

For more information or questions, contact a Sales Associate at 712-279-7100.

Tuesday, April 25, 2017

Why Buy From Knoepfler Chevrolet

Why buy from Knoepfler Chevrolet? We pride ourselves on being a dealership that truly cares about our customers and their vehicle needs. We strive to go above and beyond to deliver an exceptional customer experience. Our goal is for our customers to walk out the doors feeling like a part of the Knoepfler Chevrolet family. Check out what sets us apart from the rest and the reasons why our customers keep coming back:


1. We have OVER 400 new and pre-owned vehicles to choose from!

2. Knoepfler Chevrolet is your one stop shop for all of your vehicle needs with a Collision Center on site as well as Parts, Service and Sales Departments


3. We will meet or beat a competitor's price on any new, like and in-stock vehicle or you receive $500


4. We have been voted "#1 Dealership in Siouxland" by The Weekender 4 years in a row!


5. The Knoepfler Chevrolet dealership is family-owned led by the fourth generation of Knoepflers. 


6. We have been in business since 1922 always located in downtown Sioux City, IA. 


7. Our Service Department is made up of highly skilled certified technicians, including World Class technicians.


8. Many of our knowledgeable and experienced employees have been with the company over 20 years, with some exceeding 30 and even 40 years of dedication to our dealership. Their longevity shows the effort Knoepfler Chevrolet makes to take care of and retain our employees. 


9. We're committed to transparency as an organization. Give our General Manager Ben Knoepfler a call - 712-279-7135.


10. If purchased at Knoepfler Chevrolet, we will provide complimentary car washes on your vehicle as long as you own it. Upon request, we also provide a complimentary car wash with every service visit. 


11. Our finance experts will explain all of your options to help you make an informed buying decision. They will go over the best way to get a vehicle loan, leasing options and any other questions you may have. 


12. We provide a Courtesy Shuttle for your convenience while you wait. We also have a limited number of new Chevrolet loaner vehicles available for you to borrow. 


13. Our dealership is a family-friendly environment. Your children can stay busy at our Kids' Activity Area complete with books, games and a TV.


14. With the purchase of a new Chevrolet, you receive the benefits of Chevrolet Complete Care


Thank you for keeping us in business for 95 years, and we look forward to serving the Siouxland community for many more years to come! 

Wednesday, April 19, 2017

New Owners' Clinic - Spring 2017

On April 13, Knoepfler Chevrolet held a New Owners' Clinic - "What You 'Auto' Know." At this event, customers who purchased a new vehicle from Knoepfler Chevrolet in the last 6 months are invited back to the dealership to learns the ins and outs of their vehicle and their dealership.

On the day that a customer picks up their new vehicle, they receive a TON of information regarding features of the vehicle, benefits of OnStar, how to pair their phone, service maintenance schedule and much more. Because so much information is given, a lot of it can be easily forgotten. Knoepfler Chevrolet took this as an opportunity to provide customers with an event to review some of these features. 


At the New Owners' Clinic, guests learn about the other departments, such as how to schedule an appointment with the Service Department, the services the Collision Center offers and the importance of GM parts. They enjoy a gift for attending, light appetizers and a chance to win door prizes. 

One of the highlights of the event is a tour the dealership. Customers receive a behind the scenes look of the facility including a walk through the Parts Department, Collision Center and Service Center. 


At the end of the event, features of the new vehicles are discussed. However, usually each customer has a different question such as how to pair their phone, what a certain button does in their Chevrolet or how to download the Chevrolet MyLink app. Therefore, customers are paired up with sales associates who can sit with them in their vehicle and review all of the features and answer questions.


The new Chevrolet models have amazing capabilities and the latest technology, and the staff at Knoepfler Chevrolet wants to make sure our customers are taking advantage of that. The New Owners' Clinic is a fun way to review their new vehicle and inform them on what other services Knoepfler Chevrolet has to offer.