
Customer Profile: Jeanne Newton
Birthplace/Hometown: Sioux City, IA
What did you purchase? 2014 Chevy Malibu
Favorite Features of the Equinox: I love everything about it, but I really love the gas mileage and the smooth ride. It's such a luxurious car.
Why were you in the market for a new vehicle? I had a 2012 Malibu before, so I was looking to upgrade to a new model.
Why did you make your purchase at Knoepfler Chevrolet? I purchased my previous vehicle there and really enjoyed the salesmanship from Renette, working with F & I and the customer service I received. I have been servicing my vehicle there, and the service department takes such good care of me. They treat you like a person, not a number. That means a lot. They really care about the service they give you and being #1.
How was your experience with your Sales Associate? It was wonderful. Renette was so sweet! She makes the process effortless. When I bought vehicles other places before, the purchasing process was almost an all day thing. At Knoepfler Chevrolet, it was so quick and easy! I really enjoyed that there weren't constant interruptions. I had her undivided attention.

While working with the other employees, did you feel that they were honest and respectful? Definitely! They were amazing. So sweet and kind. I am happy with the whole crew!
Overall, how was your buying experience? It was a really pleasant experience. They put it all together so fast! I have never experienced that before.

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